Welcome to CORD & ROY ("cordandroy.com"), your destination for high-quality surf accessories and products. By using our site or purchasing our products, you agree to the terms and conditions set forth below (“Terms and Conditions”). 

Product Availability and Ordering: 

Our commitment is to provide exceptional customer service and deliver quality products. We strive to ensure that all products listed on our website are in stock and that pricing is accurate. In the event that an ordered item is unavailable, or we cannot fulfil your order, we will notify you within 2 business days. We will work with you to arrange an agreeable alternative, a back-order, or provide a full refund. If we are unable to dispatch your order, we will inform you within 2 business days. 

Pricing and Shipping:

The price of the products listed on our website is subject to change and may be subject to further shipping fees. Please see our Shipping and Returns policy here.

Use of Products: 

Please use all products purchased from our website in accordance with the manufacturer's instructions, precautions, and guidelines. CORD & ROY cannot assume responsibility for any damage, loss, or injury arising from the use of any products purchased from the site.  We make no express warranties or representations as to any product. To the maximum extent possible at law, our liability under any implied warranties is limited to repair or replacement of products sold (at our option), or if this cannot be effected, refund of the purchase price.

Your Agreement: 

By making a purchase, you agree to provide accurate and complete purchase and account information. It is your responsibility to promptly update your account details, including email address, credit card numbers, and expiration dates, to ensure successful transactions and communication from us. We reserve the right to decline your order for any reason, including if we are unable to obtain payment authorisation, if the item is out of stock, or if any services are unavailable.

Commercial Use: 

The site and any goods or services purchased on or via the site are for personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services obtained from the site. Commercial use of the site or any of its content is strictly prohibited.

Breach and Termination: 

In the event of a breach of these Terms and Conditions, we may issue a warning, temporarily suspend or permanently prevent your access to the site. We reserve the right to terminate your account and your right to use the site, at any time and for any reason without prior notice.

Use of Information: 

By uploading or providing any information or content (“User Content”) on the site, you grant us the right to use and exercise that User Content to fulfill your order or otherwise for the site, subject to applicable privacy legislation. You agree not to upload or provide User Content that is unlawful, threatening, defamatory, fraudulent, harassing, harmful, hateful, abusive, obscene, invasive of privacy, sexist, racist, violent, or encourages any of the above behaviours. You also grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free right to use the User Content on the site.

Indemnity: 

You indemnify us against any action, liability, claim, loss, damage, expense (including legal costs) suffered or incurred by us arising from your breach of these Terms and Conditions, your representations or warranties, or your use or misuse of the site, or your use or misuse of the products purchased.

Intellectual Property:

Intellectual property rights in all materials appearing on this site, including logos, graphics, icons, and images, text and site design and layout, are the sole property of CORD & ROY or related entities. You may use the content of this site only for shopping on this site or placing an order on this site and for no other purpose. All rights not expressly granted herein are reserved. 

Privacy:

We take your privacy seriously. We may collect and use your personal information to assist with setting up and processing orders, to respond to requests, and to market our products to you. We don’t sell your personal information to anyone, and we won’t keep contacting you if you unsubscribe from our emails. If you have any questions or concerns, please contact us at hello@cordandroy.com 

General: 

We reserve the right to update, change or replace any part of these Terms and Conditions, our Shipping and Returns Policy, and any of our associated terms or policies at any time. It is your responsibility to check the site periodically for changes. Your continued use of or access to the site following any changes constitutes acceptance of those changes. These Terms and Conditions are governed under the laws of New South Wales, Australia.

Registered Partnership D.S. Nieuwendyk & S.C Wilkins trading as CORD&ROY.